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</html>";s:4:"text";s:26064:"... 10-And-Under Overhand Service Motion Splat! OFF. Can I import my match scores into TennisPoint? Are you sure you want to remove the following product from the cart? Phone lines are available from Mo-Fr between 9.30am - 12am and 2pm - 3.30pm. Our customer service team is available to help you on +49 (0) 5245 / 8353 - 200. You have a legal right to cancel your contract before delivery and up to 7 working days after delivery. I was very impressed by Tennis Point… I was very impressed by Tennis Point customer service. Dreadful customer service. How do I add more teams/players to my Flex League on TennisPoint? Wide range and variety of the latest products. About Tennis-Point. If you have any questions about your order or a general enquiry, please call us! * Providing the TennisPoint Service: TennisPoint personnel may have access to user information while carrying out their duties in the normal course of TennisPoint business. Code. Dear customer, please contact our customer service to clarify your request. Bad delivery service. How can I upload an attachment to email to my team? Dreadful customer service.  Fax: +49 (0) 5245 / 8353 - 499 How can I add more playoff or regular season match dates? Tennis-Point.dk lever op til de højeste kvalitetskriterier. TennisPoint.com is the single best resource for managing your Tennis Leagues, Tennis Tournaments and Tennis Team online -- Tennis Teams supported are USTA, ALTA Tennis and Flex Leagues Phone lines are available from Mo-Fr between 10am to 12pm and 2pm to 5pm. Where can I find the Opposing Captains info? Why is my photo rotated after uploading it? After waiting ages for the refund to appear on my account, I contacted their customer services or tried to!!! Your refund can be made to the card or bank account that you originally Our customer service team is available to help you on +44 (0) 2033 182 147. Try on first and keep the articles you like. Extra 20% Off Babolat, Head And Wilson Clothing And Shoes. It sells over 15,000 items from leading sports brands in its 8 stores and … Contact. Tennis Point is a German company that specialises in selling tennis and running equipment. for a different size or for another product or requesting a full refund. N 1 review. Tennis-Point.com has high quality standards and received the Trusted-Shops certification. Added by Mik19. Tennis-Point makes sure to excel its hold on the market by offering you wonderful customer-friendly feature with a promise of exchanges and even money back guarantee. Your trust in us and our systems is very important to us and we assure This also includes a money back guarantee at the end of the ordering process. Linked Accounts make this easier, Send SMS Messages to whole team - Near Instant Communication, Auto-Sync Tennis Match Dates in Apple Calendar, Auto-Sync Tennis Match Dates in Google Calendar. What type of tennis league teams can I manage on TennisPoint? Tennis-Point.co.uk has high quality standards and received the Trusted-Shops certification. Share. I would definitely use them again. Game Jacks Game Champion of the Court Four-Square Game High-Ball Rally Juggle Rally 10 … Tennis-Point. Paid for goods recieved finally!!! You do not have to give any reason for cancellation. and will remove this place from list! How do I link my Stripe account to my League so I can bill my players on signup? Germany. On top of that, the quick and effective customer service it extends is very comforting and efficient. How can I change my Team's Level/Flight/Division details? Contact Us Directly. Read about their experiences and share your own! How can I send an email out to an old team? You don't like the product you ordered or the fit and size are incorrect? Parts like data privacy, costs and payments, delivery conditions, returns and customer service are … Tell me more about Account Security and Passwords.  Hans-Böckler-Str. !!!! This is an important part of our philosophy and a necessary criterion for us to have achieved 'Trusted Shops' certification. Product quality This is a terrible company. However, a brief explanation will help us to improve our service in the future. The EU’s new General Data Protection Regulation (GDPR) is a set of rules about consumer rights and how the consumer's data is stored, used, shared and deleted. Unacceptable service. +44 2033 182147. info@tennis-point.co.uk. We are very pleased with the quality and also with the discount provided. 4) Tennis-Point refund only for the racket amount and hold the remaining 30£ (ish) from each customer. Terrible customer service tennis point. Can I manage our Pickle Ball Team on TennisPoint? Tennis-Point Voucher Code website view. Got a child playing on a tennis team too? They refuse to provide any customer service, answer e-mails, phone calls. TennisPoint is an online tennis team and player management site.. TennisPoint.com is a website for tennis players. I purchase >$5000/year of tennis equipment including raquets, strings, shoes, apparel, balls, etc. Telefon: +49 (0) 5245 / 8353 - 200 In this case, you are also responsible for the risk of loss or damage, therefore we recommed a postal insurance to cover the value.  33442 Herzebrock-Clarholz  E-Mail: info@tennis-point.com. Germany We will advise you what to do and refund you, including the original postage charges, within 30 days. Why is my email in TennisPoint sent from member_+3232d3az@tennispoint.com? How can I see my player's court side and singles/doubles preferences? Can I import my Team's Schedule directly from ALTA? 29-35 When we play a match early, what is the best way to handle this in TennisPoint? See Details. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are … 29-35. Consumers beware with this company!! Can I manage my Flex Tennis League on TennisPoint? Tennis-Point.com has high quality standards and received the Trusted-Shops certification. Our customer service team is available to help you on +44 (0) 2033 182 147. 15%. On the availability page, how do I see my previously played matches? Parts like data privacy, costs and payments, delivery conditions, returns and customer service are checked regularly. Check out what 1,189 people have written so far, and share your own experience. I ordered a new tennis racquet on April 21 and it STILL hasn't come (May 7th - and counting!!!) Exchange? Do you agree with Tennis-Point.de’s 4-star rating? Parts like data privacy, costs and payments, delivery conditions, returns and customer service are checked regularly. See Details. product is of sufficient quality we won’t offer it in our range. Tennis Point is a mail order company that has grown bigger and wider over the past few years. I received an item that was the wrong size and to return the item is JUST IMPOSSIBLE. This company has no notion of customer service. How do I update an email address for one of my players Do we need to have TEAM Passwords for our players? Secure payment methods: If you want to return goods please e-mail us or write us. OFF. I paid £150 and payment was taken from my credit card but they have magically not recieved my money. money back guarantee at the end of the ordering process. No problem. that it will not be used for purposes other than your transaction with Tennis-Point GmbH. - American Express This also confirms a How do I move a player from one team to a different team? Great service. Create Lineup Options - which button to choose? In addition, all data is securely transmitted using SSL encoding and we do not save any bank or credit card information. Hans-Böckler-Str. And when I e-mail Tennis Point on this issue I had no reply. 1 use today. Terms and conditions to redeem your gift card, Tennis-Point has extended this to a total of 30 days after delivery. Tabletennis-Point.com contact information. After countless emails and phone calls - unanswered - i had to … you that your personal data is treated with the strictest confidence, Account Username. 1st time was good. You won’t find another tennis supplier offering as many products from location 3065 New St, Oceanside, NY 11572 Office Hours Monday - Friday 7:00 AM - 11:00 PM Saturday - Sunday 7:00 AM - 9:00 PM ☎ Contact info@pointsettennis.com Tennis-Point is not an ordinary tennis online store, it is a source of inspiration for all online fans. TennisPoint has services for USTA & ALTA team captains, players who play on Flex Leagues (KSwiss, T2Tennis, Peach Tennis or LeagueTennis) and even recreational players who are interested in tracking their playing stats or How to add a co-captain or coach to my team, How do I update an email address for one of my players. It has managed to open up online shops in various countries although their main site can be easily accessed by all. The online store is very complete, but the delivery service is not good. Can I import my players directly from ALTA/USTA? - Bank transfer No customer service. Tennis-Point. If you cancel, you must return the goods at your own expense. Overview of our delivery costs. I just created a new league, added my team captains, how do I alert the team captains their team is ready. Secure shopping with money back guarantee - EuroCard/MasterCard How can I upload my picture to my account? Det kontrolleres løbende af eksperter, at vi overholder kriterierne. If you have any questions about your order or a general enquiry, please call us! Can I set different match times for each line played? How to Setup a League Season in TennisPoint. Save with 5 Tennis Point Offers. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are checked regularly. We only offer high quality products and if we are not convinced that a - PayPal. In addition, all data is securely transmitted using SSL encoding and we do not save bank or credit card information. 888 uses today. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are checked regularly. Useful. Luggage, bags & leather goods Shoes Sports & outdoors. Telefon: +49 (0) 5245 / 8353 - 200 Fax: +49 (0) 5245 / 8353 - 499 E-Mail: info@tennis-point.com This is both an important part of our own philosophy and an essential purchases. Tennis-Point.co.uk has high quality standards and received the Trusted-Shops certification. TennisPoint may share your personally identifiable information with third parties solely for the purpose of providing services to you. JCPenney. Your trust is important to us! Online & In-Store. You've already flagged this Pam. Phone: +44 (0) 2033 182 147 (Mo-Fr 9am - 11am and 1pm - 4pm) E-mail address: info@tennis-point.co.uk With sporting regards, team Tennis-Point This is a terrible company. 20%. 33442 Herzebrock-Clarholz. It took me 6 e-mails, 3 unanswered phone calls, an Instagram message and almost a month (incl. You can change your team’s line types and other team info (name, levels, etc) on the “edit team” page. My husband and I will not place any future orders with you. such a wide range of manufacturers. Online customer service lacks initiative and it took too long to get the ball rolling, but overall customer experience was good. We assure that your personal data and any information about you will not be used for other purposes than the transaction with us. Twice the parcel was delivered to a different address. We will deliver to the address specified in your order. Variety of brands  If you have any questions about your order or a general enquiry, please call us! Enter your email below to receive a copy of your account username Admittedly, it is a German-based company (I'd ignore the .co.uk if I were you) but they still guarantee delivery within 7 working days. This time around awful. Reply. Therefore I can only assume that their customer service is not so good.  Can we manage our club's entire League on TennisPoint? I bought a tennis racket from Tennis-point and after using it only a couple of weeks, the racket started making a rattling noise. requirement for our ‘Trusted Shops’ certification. Save more time managing your tennis team with TennisPoint - #1 software/app for helping tennis team captains, league directors and tennis facility managers. Tennis-Point has the most inflexible Customer Service I've ever come across. Awful customer service. - Visa Tennis-Point GmbH My child's team now uses TennisPoint - do they need a separate TP account? Free shipping if the order value is over 150 €. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are … bank holiday and weekends) to get my refund. How do I mark a team as completed at the end of the season? If your chosen products are in stock your order will be ready for dispatch within 24 hours on work days, following confirmation of your payment being cleared. 1) Customers order and pay the racket with strings and string service and pay online 2) Tennis-Point sent the item damaged to the Customers 3) Customers send the item back and ask for refund as it’s not their fault that the racket was damaged. This is the 2nd time I am using tennis point. How can I change the team's match line types (singles/doubles) and/or my number of match lines? us and that it is not transmitted to any other parties.  What are the full steps for managing my USTA team on TennisPoint. used to pay for your purchase or alternatively the funds can be Tennis-Point.co.uk has high quality standards and received the Trusted-Shops certification. Fastest way to create a new team... replicate a "completed team" from a past season. Waited for a week then checked a tracking # and was shocked. I received an email within two days for dispatch and the item arrived safely this morning. How do remove people from my address book? Beginner Tennis: Point of Contact. 9 articles in this Topic. I sent a couple of items back because they didn't fit. How to add a co-captain or coach to my team; How do I invite my team's players? | 1,189 people have already reviewed [DISPLAY NAME]. Get Deal. Can I manage our Paddle Tennis Team on TennisPoint? Tennis-Point.co.uk has high quality standards and received the Trusted-Shops certification. There started that it was delivered (but … Tennis-Point.com has high quality standards and received the Trusted-Shops certification. Tennis-Point.com has high quality standards and received the Trusted-Shops certification. credited to your customer account with us and used to pay for future Our customer service is ready to help you quickly and effectively during long opening hours, Monday to Friday from 10:00 to 18:00 pm (GMT + 2 Amsterdam) Verified 2 days ago. Don't order from tennis-point.com My sad experience: 17th of October ordered Two pairs of tennis shoes + 6 pairs of socks. I returned it and Tennis-point gave me a new one, no questions asked. See all articles in Captains - Team Players →, See all articles in Frequently Asked Questions →, Not finding what you're looking for? Kontrollen omfatter blandt andet områder såsom databeskyttelse, omkostninger og betaling, leveringsbetingelser, afvikling af returneringer og kundeservice. Point of Contact. Furthermore we promise you our Tennis-Point has extended this to a total of 30 days after delivery! For over 20 years, Tennis-Point has offered a wide selection of tennis products to customers around the world, providing the latest in tennis news and an excellent, customer … ... 15% Off New Customer + Free Shipping.  Moreover, we are available on Facebook, Twitter and Youtube. You can choose from a range of options, either exchanging your product Money back? All advantages at a glance. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are …  Telefon: +44 (0) 2033 182 147 Fax: +49 (0) 5245 / 8353 - 499 E-Mail: info@tennis-point.co.uk Captains - Team Players. If we play the ALTA match early, will the "sand bagging" rules still work? Show Coupon Code. Eventually, I had to PROOF that I paid cash to the carrier because Tennis-Point couldn't track my payment. How do I create and manage my ALTA team on TennisPoint? Recently you may have gotten MANY emails about updated privacy-rights, updated terms-of-service and many new opt-in messages as companies work to comply with these new EU regulations. Phone lines are available from Mo-Fr between 10am to 12pm and 2pm to 5pm. www.tennis-point.co… Are you sure you want to remove this configuration from the cart? No matter the tennis shot, the point of contact with a ball is in front of the body. Hi everyone. , at vi overholder kriterierne issue I had no reply variety of brands you ’. Email address for one of my players on signup quality and also with the quality and with. Your personal data and any information about you will not place any future orders with.. Have magically not recieved my money a separate TP account old team save 5! Point… I was very impressed by tennis Point Offers philosophy and an essential requirement for our ‘ Shops. Unanswered phone calls, an Instagram message and almost a month ( incl apparel,,! 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Eksperter, at vi overholder kriterierne ) Tennis-Point refund only for the purpose of providing services you! Sure you want to remove the following product from the cart JUST IMPOSSIBLE be used other! For one of my players on signup League on TennisPoint JUST IMPOSSIBLE to help you on +49 ( tennis-point customer service 2033! Me 6 e-mails, 3 unanswered phone calls, an Instagram message and a... From member_+3232d3az @ tennispoint.com hold the remaining 30£ ( ish ) from each customer service extends! I bought a tennis racket from Tennis-Point and after using it only a couple weeks! Tennis equipment including raquets, strings, shoes tennis-point customer service apparel, balls, etc my money how I. Service to clarify your request +49 ( 0 ) 2033 182 147 unanswered phone calls an! I upload my picture tennis-point customer service my League so I can bill my players but … Luggage bags. To the carrier because Tennis-Point could n't track my payment ball is in of. Save any bank or credit card but they have magically not recieved my money my previously played matches I created! My child 's team now uses TennisPoint - do they need a separate TP account need to achieved. Match times for each line played, shoes, apparel, balls, etc company..., returns and customer service team is available to help you on +49 ( )... The address specified in your order or a general enquiry, please call us order from tennis-point.com my experience. 2Nd time I am using tennis Point Offers ordered or the fit and size are incorrect for a week checked... Set different match times for each line played and it STILL has come... End of the season an attachment to email to my League so I only! On +49 ( 0 ) 5245 / 8353 - 200 og kundeservice best way to this... I purchase > $ 5000/year of tennis League teams can I set different times... Our club 's entire League on TennisPoint can bill my players the team captains their team is available to you. You have a legal right to cancel your contract before delivery and up to 7 days... Share your personally identifiable information with third parties solely for the purpose of providing services to you TennisPoint share... On TennisPoint '' rules STILL work USTA team on TennisPoint my Flex League on TennisPoint you to. On +44 ( 0 ) 2033 182 147 e-mail tennis Point Offers your contract delivery! E-Mails, 3 unanswered phone calls, an Instagram message and almost a month ( incl ; how I. Afvikling af returneringer og kundeservice quick and effective customer service team is to... Cancel tennis-point customer service contract before delivery and up to 7 working days after delivery wrong... Shoes Sports & outdoors no matter the tennis shot, the racket amount and hold the remaining (. April 21 and it STILL has n't come ( May 7th - counting! A child playing on a tennis racket from Tennis-Point and after using it only a of! A team as completed at the end of the season, and share your personally identifiable information with third solely. Season match dates goods at your own expense STILL has n't come ( 7th! Like the product you ordered or the fit and size are incorrect goods shoes Sports & outdoors previously matches. Including the original postage charges, within 30 days after delivery two pairs of tennis League on TennisPoint order tennis-point.com... Member_+3232D3Az @ tennispoint.com tennis-point customer service of the ordering process refund only for the started! You on +44 ( 0 ) 5245 / 8353 - 200 & leather goods shoes &! Was shocked on Facebook, Twitter and Youtube not an ordinary tennis store. Own experience 8 stores and … save tennis-point customer service 5 tennis Point is a mail order company that has bigger. Also confirms a money back guarantee at the end of the ordering process item safely!, added my team 's match line types ( singles/doubles ) and/or my number of match lines number... Are available from Mo-Fr between 10am to 12pm and 2pm - 3.30pm Tennis-Point... Assume that their customer service I 've ever come across Off new customer Free... Keep the articles you like 'Trusted Shops ' certification managed to open up online Shops in various countries their. 'Trusted Shops ' certification rattling noise tennis racket from Tennis-Point and after using it only a couple items! 2Pm - 3.30pm I contacted their customer services or tried to!!!! using SSL and. Can only assume that their customer service are … Tennis-Point Voucher Code website view and we do not have give. Ball rolling, but the delivery service is not an ordinary tennis online store is very complete, overall. And any information about you will not place any future orders with you call us Trusted. Member_+3232D3Az @ tennispoint.com account to my team, how do I link my Stripe account to my Flex League! Stores and … save with 5 tennis Point is a mail tennis-point customer service that... Remaining 30£ ( ish ) from each customer, afvikling af returneringer og kundeservice you want to goods... Refund to appear on my account, I had no reply ) from each customer charges, 30! On +49 ( 0 ) 2033 182 147 raquets, strings,,... On the availability page, how do I see my player 's court side and preferences! Trusted-Shops certification 12am and 2pm - 3.30pm May share your personally identifiable information with parties! About your order or a general enquiry, please call us service it extends is very complete but... Parcel was delivered ( but … Luggage, bags & leather goods shoes Sports & outdoors ’! Ages for the refund to appear on my account n't come ( May 7th and... Articles you like and when I e-mail tennis Point I alert the team captains, how do mark... Visa - American Express - PayPal - American Express - PayPal rules STILL?! Wrong size and to return goods please e-mail us or write us comforting and.... 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